How to Reset your Password

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17 Aug 2015 17:11 - 17 Aug 2015 17:13#1 by MXRider
MXRider created the topic: How to Reset your Password
Please forgive me for my rude markups on these screen shots, this is not where my talents are :)

Step one: Once logged in, click on the profile tab




Step 2: Click on "Edit" towards the right hand side of the screen.




Step 3: Enter your new password and confirm the email in the second box





Step 4: Click Save at the bottom of the page and you are all set!

MSI Treasurer
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Last Edit: 17 Aug 2015 17:13 by MXRider.

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17 Aug 2015 18:56#2 by rambling-one
rambling-one replied the topic: How to Reset your Password
This may not be the correct forum, but it does seem related - I am logged in and viewing this page on my PC:

This afternoon I lost the ability to access the web site via my iPhone...it was working fine this morning. As far as I know, I've been using the same password for both the PC and phone.

Anyway, I followed instruction to get a temporary password - it doesn't work.

Suggestions?

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17 Aug 2015 19:30#3 by MXRider
MXRider replied the topic: How to Reset your Password

rambling_one wrote: This may not be the correct forum, but it does seem related - I am logged in and viewing this page on my PC:

This afternoon I lost the ability to access the web site via my iPhone...it was working fine this morning. As far as I know, I've been using the same password for both the PC and phone.

Anyway, I followed instruction to get a temporary password - it doesn't work.

Suggestions?


Couple of questions:

1. Are you using a browser on your phone to view the forum or something like Tapatalk (forum reading app)
2. Did you go through the process above or through the "lost password"

MSI Treasurer

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17 Aug 2015 19:38#4 by rambling-one
rambling-one replied the topic: How to Reset your Password

MXRider wrote:

rambling_one wrote: This may not be the correct forum, but it does seem related - I am logged in and viewing this page on my PC:

This afternoon I lost the ability to access the web site via my iPhone...it was working fine this morning. As far as I know, I've been using the same password for both the PC and phone.

Anyway, I followed instruction to get a temporary password - it doesn't work.

Suggestions?


Couple of questions:

1. Are you using a browser on your phone to view the forum or something like Tapatalk (forum reading app)
2. Did you go through the process above or through the "lost password"


Browser - Safari.
Process above assumes I'm logged in - can't get that far.

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17 Aug 2015 19:41#5 by MXRider
MXRider replied the topic: How to Reset your Password

rambling_one wrote:

MXRider wrote:

rambling_one wrote: This may not be the correct forum, but it does seem related - I am logged in and viewing this page on my PC:

This afternoon I lost the ability to access the web site via my iPhone...it was working fine this morning. As far as I know, I've been using the same password for both the PC and phone.

Anyway, I followed instruction to get a temporary password - it doesn't work.

Suggestions?


Couple of questions:

1. Are you using a browser on your phone to view the forum or something like Tapatalk (forum reading app)
2. Did you go through the process above or through the "lost password"


Browser - Safari.
Process above assumes I'm logged in - can't get that far.


Ok. You shouldn't need to reset anything since you can log in here. The same username and password should work on your Safari browser on your phone. We haven't made any changes on the back end that I am aware of.

MSI Treasurer

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18 Aug 2015 10:36#6 by rambling-one
rambling-one replied the topic: How to Reset your Password
Problem resolved. After losing access via both the PC and iPhone, I deleted saved password data in Firefox and Safari and started over again. I continue to wonder how something that works decides not to work without intervention on my part. Good thing I was in another line of work.

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18 Aug 2015 15:48#7 by MXRider
MXRider replied the topic: How to Reset your Password
Good to hear that things are fixed on your end. Wish I could help with the understanding of what happened!

MSI Treasurer

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18 Sep 2015 23:07#8 by Brooklyn
Brooklyn replied the topic: How to Reset your Password
so,, this is what i was looking for before I found it ....

good thing i am not in another line of work Easy of use and usability would leave me unemployed :)

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